Support

Need help or have feedback? Here's how to reach us.

Email us

For account issues, questions, or anything else.

support@giftpool.app

Report a bug

Something broken? Let us know and we’ll get it sorted.

File a report

Suggest a feature

Got an idea that would make GiftPool better? We’re all ears.

Send a suggestion

Frequently asked questions

Is GiftPool free?
Yes, completely. No fees, no premium tiers, no ads.
How do gift pools work?
One person creates a pool for a recipient, invites contributors, and the group votes on what to get. Once decided, someone purchases and delivers the gift.
Does GiftPool handle payments?
No. GiftPool coordinates who’s contributing what, but actual money transfers happen directly between people however they prefer (Venmo, cash, etc.).
Can I delete my account?
Yes. Head to Settings and you’ll find the option to delete your account and all associated data.
Who can see my wishlist?
By default, only your friends on GiftPool. You can also create a public share link for anyone.